Questions

Visit our FAQ below or contact us for personalized support at hey@houseofsunshine.eu.

_

Q: Do you ship internationally?
A: Yes! We offer worldwide shipping with tracked delivery. Visit shipping for more info.

Q: How much does shipping cost?
A: Costs are calculated at checkout along with estimated delivery times. We ship via PostNL, and you’ll receive a tracking link once your order is dispatched.

Q: Will I pay import duties or taxes?
A: EU - No import duties. Outside EU - You are responsible for any applicable duties or taxes.

Q: Sustainable shipping?
A: Yes! We use recycled cardboard, no plastic, and minimal packaging to reduce waist.

Q: How do I choose the right size?
A: Check the product page for item-specific sizing info under the dropdown 'sizing'. And visit our size guide for more help.

Q: What if I’m unsure or my size isn’t listed?
A: No worries! Reach out to us at hey@houseofsunshine.eu—we’re happy to help you find the perfect fit.

Q: Can I return my order?
A: Yes! Returns are accepted within 14 days of delivery. Items must be in original condition. Bikini bottoms must have the hygiene sticker intact. Visit returns for more information.

Q: Who covers return shipping?
A: Return shipping costs are the customer’s responsibility.

Q: What’s the best way to wash House of Sunshine garments?
A: Learn how to care for your House of Sunshine clothing with easy, sustainable tips. Discover garment care instructions to keep your clothes looking fresh and eco-friendly for longer. Wash less, wear more, and extend the life of your favorite pieces. Visit product care for more information.