Questions

Visit our FAQ below or contact us for personalized support at hey@houseofsunshine.eu.

_

Q: Do you ship internationally?
A: Yes! We offer worldwide shipping with tracked delivery. Visit shipping for more info.

Q: How much does shipping cost?
A: Costs are calculated at checkout along with estimated delivery times. We ship via PostNL, and you’ll receive a tracking link once your order is dispatched.

Q: Will I pay import duties or taxes?
A: EU - No import duties. Outside EU - You are responsible for any applicable duties or taxes.

Q: Sustainable shipping?
A: Yes! We use recycled cardboard, no plastic, and minimal packaging to reduce waist.

Q: How do I choose the right size?
A: Check the product page for item-specific sizing info under the dropdown 'sizing'. And visit our size guide for more help.

Q: What if I’m unsure or my size isn’t listed?
A: No worries! Reach out to us at hey@houseofsunshine.eu—we’re happy to help you find the perfect fit.

Q: Can I return my order?
A: Yes! Returns are accepted within 14 days of delivery. Items must be in original condition. Bikini bottoms must have the hygiene sticker intact. Visit returns for more information.

Q: Who covers return shipping?
A: Return shipping costs are the customer’s responsibility.

Q: What’s the best way to wash House of Sunshine garments?
A: Learn how to care for your House of Sunshine clothing with easy, sustainable tips. Wash less, wear more, and extend the life of your favorite pieces. Visit product care for more information.