Returns

House of Sunshine accepts returns for a full refund.

• To be eligible for a return, returns must be received within 14 days from delivery.
• Return shipping and associated costs are at the responsibility of the customer.
• We cannot refund any taxes, duties, charges or shipping fees.
• We are not responsible for items lost or damaged in transit.
• Items must be in their original condition. Please always treat the products with care.
• Bikini Bottoms must have the original hygiene sticker fully intact and untampered with.
• Pack your return in the original box and include the order number.
• Once we receive the item in good condition, we’ll process the return.
• We don't offer direct exchanges. If you want to exchange for another size, please place a new order for that size.

International: We gladly accept returns from outside the EU. However, please be aware that international return shipments may be subject to customs duties and taxes upon arrival back in the EU — unless properly declared as returned goods. To help avoid unnecessary charges and delays, please follow the instructions below carefully:

• Clearly mark the package as a return: Write "Returned Goods – No Commercial Value" on the outside of the package and on all customs documents.
• We recommend using the term “Return of goods originally from the EU” if applicable.
• Add a copy of your original invoice and mark it clearly as "Return".
• State the reason for return (e.g., unwanted item, incorrect size).
• The customer is responsible for any import duties or taxes charged upon return.
• We are not responsible for lost or undelivered returns. Using a tracked service is strongly recommended to ensure your return arrives safely.

Return address:
House of Sunshine
Rubenslaan 200
3582 JJ Utrecht
The Netherlands

Shoot us a message at hey@houseofsunshine.eu if you have any questions — we’re happy to help.